As you know, Saint Jacques always sends your parcels to their destination. Even if COVID has changed our daily operations, we are doing our utmost to deliver our precious combinations to you. Many of us ask ourselves the fateful question: Is there a risk of contamination during a fitting?
According to a serious American study *, the virus resistance on different surfaces is as follows:
- Up to 72 hours, or 3 days, on plastic
- Up to 48 hours, or 2 days on stainless steel
- Up to 24 hours, ie 1 day on cardboard
- Up to 4 hours on copper
From May 11th your local surf shops should reopen. After such a period, it is very important to support your local shop. Find the nearest Saint Jacques reseller.
At the same time, we already knew that it was not easy to try on a wetsuit in a small fitting room, sweating, banging your elbows in the mirror, and failing to tear off the curtain two or three times. So if you want not to take the risk of contaminating or being contaminated, Saint Jacques simply and exceptionally offers you this:
Free return from metropolitan France, so that you can try at home, in the best conditions, and in complete safety.
A fitting guaranteed without risk, because our suits spend several days in cardboard before arriving at your home. Same situation for our team if you send us back your order. It will be sent to our offices in more than 3 days, so we will not run any risk in processing your returns.
Do you need to return us one product?
Send us your request at: firstname.lastname@example.org
We will send you a pre-paid delivery slip by email to let you send us the goods. Please be careful not to compress the wetsuits in a too-small cardboard, to avoid neoprene wrinkles.
Saint Jacques team is close to you
You can count on our team to guide you in your approach. If you need advice on choosing the right wetsuit, you can refer to our blog posts like "How to choose the right neoprene wetsuit size?".
You will also need our complete size chart clicking here
And if in spite of that you still hesitate, it's very simple, join us at the following coordinates, our team will be happy to refer you!
See you soon on the water!
+33 (0) 4 48 78 35 24
* Study "Aerosol and Surface Stability of SARS-CoV-2 as Compared with SARS-CoV-1", New England Journal of Medicine, Universities of California, LA, Princetown, March 17, 2020.